![]() (The installer works for software in all languages.) The installer works for only one platform (Mac OS, Windows), but works for all the following.(The installer and launch workflow accept serial numbers with hyphens if you enter them inadvertently.) Ignore the hyphens when you enter the serial number.The serial number for Windows does not work for Mac OS. For example, you cannot enter your Photoshop serial number to install another product in the suite. A separate installer has been created for each Adobe Creative Suite product. The following information can help you enter the serial number correctly. The title bar displays the name of the product being installed. Re-enter the serial number of the Creative Suite product that you are installing. ![]() (For example, you can sometimes buy a computer with an Adobe product already installed.) Contact the company that bundled the product.Ģ. OEM products are bundled with hardware or other software. Retailer/Reseller (OEM): The original equipment manufacturer provides the serial number.You can also install the software using the CD or DVD that came with your volume licensing order. If your serial number doesn't work, you could be trying to use it to activate a retail or trial version of the product. Im portant: When you buy software through Adobe volume licensing, it's necessary to download it from the Licensing Website (LWS). ( Note: You have to be listed as a contact on the account ID number to view the serial numbers on the order.) If you misplace your certificate, you can log in to the account and obtain the serial number for your order. In some cases, it's necessary to contact your Adobe reseller or Information Technology department to obtain this information. The serial number is also listed in the Licensing website (LWS). Volume Licensing: The serial number is on your Adobe Open Options/Adobe Volume Licensing license certificate.For assistance obtaining your educational serial numbers, visit one of these sites: Educational: Teachers and students can obtain their serial number from the Adobe Educational website. ![]()
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